Cross-border business from a single source
Stress-free shopping with CheckOut2Switzerland
We make it as easy as possible for you to enter the Swiss market and optimize your cross-border online business. With our reliable, fast and cost-efficient all-in-one eCommerce solution CheckOut2Switzerland, we offer you everything from a single source. So that the delivery of your parcels always runs the way your customers want it to: quickly, conveniently and flexibly.
With us, your goods will reach Swiss customers promptly, on time and duty paid. So you can offer your customers abroad the same shopping experience as in Switzerland.
Would you like to find out more? Request a non-binding quote today.
Our eCommerce services explained in 2 minutes
Our solutions
Digital customs connection between the EU, Switzerland and other third countries (UK & NO), including automated generation of relevant documents and digital collective and individual customs clearance.
Neutral selection and cooperation with leading delivery companies, web-based label creation, optional delivery services and 2nd level support for an optimized end customer experience.
Efficient solutions such as general cargo and full truckload shipping, sprinter solutions, timed schedules for the shortest connections and direct delivery to the last mile carrier's parcel center.
Local return address for Swiss end customers, same-day processing of returns, rapid customer relief, classification and sorting of returns, automated ejection of items and repackaging/repackaging and preparation of returns.
ISO 27001 certification, security through data validation, digital generation of customs and transport documents, connection to European customs systems, automated mapping of export and import data, real-time reporting and secure archiving of all relevant documents.
Customer-specific advice, individual solutions along the entire supply chain, process optimization, efficiency improvements, customs optimization and project planning.
Why FIEGE?
International & scalable solutions
Our solution is not just for Switzerland - it can be extended to many other countries, including CheckOut2UK, CheckOut2NO, Germany, Poland, Italy and more.
Legally compliant & competent through customs
Thanks to our many years of expertise, we offer comprehensive industry knowledge and guarantee legal and procedural security in customs matters.
Optimized costs & modular services
Our services can be booked individually - you only pay for what you really need. This enables an optimal price-performance ratio.
Highest customer experience & efficient returns
Our warehouse location is your local returns address. Fast delivery times, smooth returns processes and no hidden import duties increase customer satisfaction and therefore your order volume.
Automated & flexible processes
All processes are digital, automated and modular - for maximum efficiency and adaptability. Legal and procedural security in customs is guaranteed.
Single-Point of Contact & reliable delivery
We offer a strong network of best-in-class last-mile providers for punctual, customer-oriented delivery. We take care of the entire coordination for you.
Step by Step
Simply explained
We offer you a complete solution for your logistics management. Benefit from our efficient shipping processes and an uncomplicated returns solution - everything from a single source for a stress-free e-commerce experience.
customized
Preparation & data transfer
Our product is tailor-made for online retailers based in the European Union who have already entered or are planning to enter the Swiss market. Depending on your needs and existing processes, the data transfer and preparation of customs clearance documentation can be handled by you or directly by us.
independent
Outgoing goods
Takeover of the goods from your warehouse in the EU - regardless of whether it is your own warehouse, FIEGE warehouse or the warehouse of your external service provider - we transport your goods to Switzerland by the fastest route.
customs xpertise
EU export customs clearance
Our customs experts handle export customs clearance in the EU and also take care of issuing the transit document.
direct
Transport
We transport your goods from your EU location to Switzerland within 24 - 48 hours and avoid time-consuming customs clearance at the border thanks to transit clearance.
quick
Import customs clearance Switzerland
We provide professional support for your import: We select the optimal customs clearance concept (individual or collective customs clearance) for you, take care of all correspondence with customs offices and provide all the necessary documents for a smooth import.
Flexible
Delivery
After handover to our partner for end customer delivery, we are just as flexible and adaptable as in the other steps of your supply chain. Depending on your business model, we offer both parcel and general cargo shipping (e.g. 2-man handling) and optionally with predefined delivery windows such as express or same-day.
UNCOMPLIED
Returns
In the event that your end customer is dissatisfied with a product, we ensure uncomplicated and smooth returns processing with one of our local FIEGE warehouse locations in Switzerland. We are the Swiss returns address for your end customers.
UNCOMPLICATED VERSATILE
Returns processing
FIEGE already handles the “returns registration” in Switzerland. Depending on your requirements, value-added services such as classification, processing and disposal of returned items can be provided. We provide you with the relevant information for direct debtor relief and bundle the goods to keep your costs as low as possible.
COMPREHENSIVE
Export customs clearance Switzerland
FIEGE handles export customs clearance in Switzerland and issues the transit document as an authorized consignor. We generate all the necessary customs files and documents in our system for the return transportation of the returns to the country of departure. In addition, we automatically apply for reimbursement of the customs duties incurred on import due to the systemic assurance of identity.
DIRECT
Transport
FIEGE carries out transportation to the EU using the transit procedure, thus enabling prompt border passage. The goods are delivered to the original point of departure within 24-48 hours.
QUICK
EU import customs clearance
FIEGE ensures that returned goods are cleared in the EU in order to avoid import duties when re-importing returns in the country of departure by guaranteeing the systemic assurance of identity and thus minimizing your financial risk.
AVAILABLE AGAIN
Return to warehouse
Once the returned goods have been processed, they are cleared through import duty and are therefore freely available for your further processing purposes.
