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Social Commerce: your path to more reach and sales

Unlock the potential of viral content to directly generate sales where your customers spend their time. As your partner, FIEGE ensures that your fulfillment scales seamlessly – from zero to viral and back – so you can make the most of this opportunity.

 

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The future of retail is social: 
Ready to tap into the next growth market?

Increasing competition, exploding acquisition costs and saturated channels are challenges that are becoming increasingly apparent in traditional eCommerce. Conversely, Social Commerce provides a novel, direct conduit to your target demographic: German consumers already spend 16.5 hours a week on social media, but only one hour in traditional online shops.

As your specialised partner, FIEGE can help you enter this dynamic growth market seamlessly by taking care of the complex logistics. We are introducing you to a new concept of eCommerce: live shopping, shoppable videos and creator collaborations to create a sales experience that seamlessly integrates entertainment and commerce.

You want to play an active role in shaping this dynamic growth market? We`ll put you in the fast lane!


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Perfect timing for Social Commerce and TikTok!

21 mio.
Over 2.1 billion users worldwide, including 21 million in Germany
25 %
of the total eCommerce volume in China is channelled through the TikTok Shop
300 Tsd.
Orders placed daily within 24 months of launch in the UK

FIEGE END-To-END SOLUTIONS

From fulfillment to full service:
We have the right solution for your success with TikTok Shop

Just imagine: Your product goes viral - and your logistics fulfill every order reliably and quickly. No bottlenecks, no lost customers - just seamless fulfillment that turns hype into sustainable growth. Whether as a full-service platform partner for your brand or a specialised partner for your Social Commerce logistics - our goal is your success!

 

 

Our full service approach to achieving success with your TikTok Shop

Getting started with TikTok Shop offers enormous potential, but presents brands with new challenges along the various process stages. With our full-service approach, we offer you everything you need for a successful sales launch on TikTok Shop - from a single source. From legally compliant setup, registration and technical integration to customised marketing strategies and lightning-fast, scalable order processing. And we also ensure the touchpoints that are important to you and your customers in after-sales, from financial services and customer service to platform support.

Ideal for brands that want to enter the TikTok Shop quickly and efficiently without having to build up their own capacities.
 

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Scalable fulfillment even in dynamic peak times

The demands on logistics in Social Commerce are complex: requirements such as dynamic peaks, demanding SLAs and returns management require real logistics expertise. FIEGE takes on these challenges so that you can concentrate on growing your brand. We offer flexible logistics solutions that enable fast delivery (<24h), for example, and ensure that your logistics remain scalable during dynamic peaks. Whether as a 3PL or merchant of record. In this way, we ensure a smooth start and successful scaling of your Social Commerce business.

Ideal for brands that need a specialised logistics partner for their Social Commerce business and want to manage the marketplace themselves.
 

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The €1 trillion growth market - are you ready for your Social Commerce success?

The future of retail is social and growing rapidly. Utilise the enormous potential of channels where content leads directly to a purchase. With scalable fulfilment, FIEGE ensures that your logistics keep pace - even with viral success.

 

 

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Success Stories

Discover stories of clients who trust in FIEGE.

 

 

We support brands with our e-commerce and logistics expertise for a fast entry into TikTok Shop – laying your foundation for a strong presence as a first mover.
Felix Hettlage
Managing Director Retail
Social commerce: more than just an opportunity for online retail?
eCommerce magazine
Social Commerce Expert Guide

Social commerce: How to get started

Find out how shoppable videos, live shopping and creator cooperations turn your reach directly into sales and what is important in social commerce logistics. With our guide including a checklist, your TikTok shop will be a success.

 

view Expert Guide